Can't find the add-in

Hi Daniel,

Just discovered your tool, very excited about being able to export high quality graphics from Excel for academic work. Unfortunately, after having installed the Toolbox (under Program Files, as suggested by one user here) the add-in doesn’t show up in the COM add-in list. I’ve tried to add it manually but this doesn’t appear to work either. I’m running Windows 10 and Excel 2016. I’m not sure how to move forward from this.

Thanks in advance for taking the time.
All the best,

Chris

Hi Chris,

is this a managed IT environment? Do you know if your user profile sits on a server somewhere in the network? I’ve had all kinds of weird add-in problems with such setups. If this is the case, you may have to manually tweak the Windows registry.

However, I don’t see why it should not work when installed in the user profile folder. Evidently it did not work for someone in your organization, but I’d give it a try nonetheless, then let’s work from there. But remove the add-in (via “Add/Remove Software”) first.

Please let me know if it works or not.

Daniel